Warranty

Eligible items are covered by our Warranty Policy.

In the event of defects in workmanship, the part will be replaced under this warranty. The maximum period of exchange of is 14 days. 

Please contact us at customerservice@gemmamichelli.com if you believe your product should qualify for a warranty claim. Once claim has been approved, you will be notified of next steps.

We will carefully inspect it to determine if there is any defect in workmanship or materials. If so, we will repair or remake the piece as needed at no cost to you. We do not cover anything related to wear and tear. Some examples of wear and tear are metal wearing down on prong tips and other areas, gouges in the metal, chipped stones from hitting objects, and stones loosening over time. Wear can be caused by long-term wear or a forceful blow.

Our Warranty Police does not cover:

• Items on Sale
• Broken Parts
• Loss or Breakage of Stones
• Any kind of Misuse.

 Items covered by our Warranty:

• Maria Dolores designs
• Monticano designs
• Certain pieces are covered under our warranty policy and will be indicated on the product page